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Who We Are

We are Oriole Networks Limited (“Oriole Networks”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 14802813 and we have our registered office at 2^nd Floor, 4 City Road, London EC1Y 2AA, UK. We are registered with the UK supervisory authority, Information Commissioner’s Office (“ICO”), in relation to our processing of Personal Data under registration number ZB627946.

What We Do

At Oriole Networks, we are pioneering the use of optical switching to create the fastest and most energy-efficient network. This innovative approach is accelerating the next generation of machine learning in high-performance computers and data centres, promising exciting possibilities for the future. We are committed to protecting the privacy and security of the Personal Data we process about you.

Controller

Unless we notify you otherwise, we are the controller of the Personal Data we process about you. This means that we decide what Personal Data to collect and how to process it.

Purpose of This Privacy Notice

The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions, you can contact us using the information provided below under the ‘How to contact us’ section.

Who This Privacy Note Applies To

This privacy notice applies to you if:

You visit our website
You purchase goods or services from us
You enquire about our products and/or services
You sign up to receive newsletters and/or other promotional communications from us

What Personal Data Is

‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.

Personal Data We Collect

The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data, we collect see the table below in the section entitled ‘Purposes, lawful bases and retention periods’.

How We Collect Your Personal Data

We collect most Personal Data directly from you in person, by telephone, email and/or via our website.
However, we may also collect your Personal Data from third parties such as:
– reputable companies who provide lead generation contact lists

Purposes, Lawful Bases and Retention Periods

We will only use your Personal Data when the law allows. Most commonly, we will use your Personal Data in the following circumstances:

Categories of individualsCategories of Personal DataPurpose of ProcessingLawful BasisRetention PeriodBusiness CustomerName, job title, work email address, work phone number, company you work forTo fulfil your order and manage working relationshipContract6 years following the date of the transactionBusiness AssociateName, job title, work email address, work phone number, company you work forTo handle enquiries, and/or send you newsletters and other promotional materialLegitimate interests2 years following last meaningful contact

Where Personal Data is processed because it is necessary for the performance of a contract to which you are a party, we will be unable to provide our services without the required information.

Sharing Your Personal Data

We may share your personal data with our carefully selected third party processors, including:

SaaS customer and prospect managing platforms;
SaaS mailing software providers;
Our cloud software providers.

These parties are our processors and will not use your data for any purpose other than to provide us the services we have contracted (e.g. your data is held in their platforms and they provide back up, storage, recovery and troubleshooting).

International Transfer

Your Personal Data may be processed outside of the UK. This is because the organisations we use to provide our service to you are based outside the UK.

We have taken appropriate steps to ensure that the Personal Data processed outside the UK has an essentially equivalent level of protection to that guaranteed in the UK. We do this by ensuring that:

Your Personal Data is only processed in a country which the Secretary of State has confirmed has an adequate level of protection (an adequacy regulation), or
We enter into an International Data Transfer Agreement (“IDTA”) with the receiving organisation and adopt supplementary measures, where necessary. (A copy of the IDTA can be found here international-data-transfer-agreement.pdf (ico.org.uk)).

Your Rights and How to Complain

You have certain rights in relation to the processing of your Personal Data, including to:

Right to be informed
You have the right to know what personal data we collect about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this.
Right of access (commonly known as a “Subject Access Request”)
You have the right to receive a copy of the Personal Data we hold about you.
Right to rectification
You have the right to have any incomplete or inaccurate information we hold about you corrected.
Right to erasure (commonly known as the right to be forgotten)
You have the right to ask us to delete your Personal Data.
Right to object to processing
You have the right to object to us processing your Personal Data. If you object to us using your Personal Data for marketing purposes, we will stop sending you marketing material.
Right to restrict processing
You have the right to restrict our use of your Personal Data.
Right to portability
You have the right to ask us to transfer your Personal Data to another party.
Automated decision-making
You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.
Right to withdraw consent
If you have provided your consent for us to process your Personal Data for a specific purpose, you have the right to withdraw your consent at any time. If you do withdraw your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we are permitted by law to do so.
Right to lodge a complain
You have the right to lodge a complaint with the relevant supervisory authority, if you are concerned about the way in which we are handling your Personal Data. The supervisory authority in the UK is the Information Commissioner’s Office who can be contacted online at:

Contact us | ICO

Or by telephone on 0303 123 1113

For supervisory authorities in other countries within the EU see the link below:

https://edpb.europa.eu/about-edpb/about-edpb/members_en

How To Exercise Your Rights

You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us’. We may need to request specific information from you to confirm your identity before we can process your request. Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.

Children’s Privacy

We do not offer our products and services to children, and we do not knowingly collect Personal Data of children without parental consent, unless permitted by law. If you are a child, you must have your parent’s permission to use our services. If you learn that a child has provided us with their Personal Data without parental consent, you may contact us, as described below, and if appropriate, we will securely and permanently delete it, in accordance with applicable law.

How to Contact Us

If you wish to contact us in relation to this privacy notice or if you wish to exercise any of your rights outlined above, please contact us as follows:

Email: enquiries@oriolenetworks.com

Changes to This Privacy Notice

We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify of the changes where required by applicable law to do so.

Last modified: 18 December 2024